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Who are we working with?
Help us understand what you have in mind
Give us your best guess as to what type of change we are dealing with. Most requests fall into one of four categories: new features, modifications, visual updates or something else entirely.
What Type Of Change Are You Requesting?
New Feature or Functionality - I need the site/app to do something new
Change Existing Feature - The site/app mostly does what I need, I just to change or improve how it's done
Update Visual Design - I just want to change how it looks
Other - Something else
What kind of work will it take?
Our projects are generally broken into four distinct components: code, storage, presentation & behavior. Based on the descriptions below estimate which areas will require our attention.
Check the areas affected by your request
Logical Code - How the software works behind the scenes
Storage or Database - How data is stored and recorded
Presentation - How information is presented to users
Behavior - How users interact with the software
Why are we doing this?
Give us some insight into the reason behind your request so we can be sure to offer the correct solution.
What is the reason behind your request?
Performance - Improving usability and efficiency
Business - I would like the software to better reflect our business rules
Defect - Something is not working correctly
Legal - Legal requirements must be implemented or enforced
Describe your request and its impact
Tell us exactly what you need. The more information the better!
Broadly describe your request
Estimate the impact on existing software
Send us your project files
Upload any documents, spreadsheets, images or pdf's that might help us better understand your request.
Upload any related files
Attach a File
Help us understand how it will be used
"As a <user> I want <change> so that <reason>"
. Use cases help us understand exactly what you are looking for from specific points of view, as well as uncover the rationale behind the desired change.
Define specific requirements
Each requirement should be formatted as single actionable task or thought, consider breaking requirements into more than one entry if they become lengthy.
Example: "Allow users to comment on articles"
Is time a factor?
Are your changes urgent or can they follow a more normal development timeline?
How urgent are the changes?
Normal - No rush, but as soon as you can slot it into the work queue
Important - As soon as possible
Urgent - Drop what you’re doing, I need this done yesterday
Submit your work request below and Tangle Media will send you a quote as soon as possible
"Design should never say 'Look at me'. It should always say 'Look at this'" - David Craib, Parable Design